Costumer care

Extra care for consumers

What was your experience in a Trgovina Ekstra web shop?
What do you think about the offer and the range of goods in Trgovina Ekstra Shop?
Are you looking for a product, but you can not find it?
Do you have been pleasantly surprised or were not satisfied with the purchase?
Were you pretty delighted with our newsletter or advertisement?
What to do to cancel the buy?
We welcome all your comments, compliments or complaints to improve our service to you. Only in dialogue with you, we can make our service better!
Your complaints, questions and impressions can be entered in a register of complaints and impressions in our webshop page.

All your objections you can send to us by post mail to the address: 
Trgovina Ekstra
Mihovljan, Prvomajska 140,
40000 Cakovec
Or you can call us with confidence by telephone or send us an e-mail:

Tel: +385 (040) 500-166

We will respond in writing within 15 days max. from receipt of the complaint.